Please verify with your insurer that you have massage benefits before adding your insurance information to your intake form. We lack the administrative staff to verify benefits for all clients. You can ask about both massage (97124) and manual therapy (97140) as we can bill for either service as massage therapists but some plans exclude these services being performed by LMTs.
Please keep in mind that out of state policies are less likely to recognize LMTs as medical providers and are more difficult for us to communicate with. If this is the case for you please know that we often have to come back and bill the client for services when the insurance is based in a different state.
Billing insurance is something we do to improve accessibility and affordability for our clients and we do so at our expense. We do our very best to be thorough and transparent. Different plans have different requirements and cover different things and we are not always able to get correct answers from representatives. In the case that insurance refuses to pay for your treatment you will be expected to pay for the services. It's complicated and we ask for your patience, kindness, and grace as we navigate the process.
What medical insurance does RituaLuna Wellness accept?
Regence BCBS: Sierra, Sage, Courtney, Magidah, Jenny, Sarah, and Roxanne
MODA: Sage, Courtney, Magidah, Jenny, and Roxanne
Providence: Sage, Courtney, Magidah, and Jenny
Note: our therapists are transitioning to not accepting Pacific Source due to a recent and significant decrease in reimbursement rates. Please contact P.S. to let them know that this is making it difficult to find LMTs. Your advocacy makes a difference.
I found a RituaLuna Wellness provider listed on an insurance network not listed above. What does that mean?
Sorry! Some of our therapists are incorrectly listed in some plan directories which have not been updated recently. If it's not one of the 4 medical insurers listed above, we have opted of it due to low reimbursement rates.
I have out-of-network benefits; how do I use them?
If you have Regence BlueCross BlueShield, Moda, PacificSource, or Providence Health Plan commercial/employer insurance, we will bill them directly.
If you have another insurance company, you will pay us for the session, then request a superbill from your therapist at the time of checkout, then you will send the superbill to your insurance for reimbursement.
Does RituaLuna Wellness take Oregon Health Plan, Medicaid, or Medicare?
We have been unable to successfully bill for services under any OHP or Medicaid policy including those managed by companies we are in-network with. We cannot bill Medicare with the exception of Regence Medicare MedAdvantage plans.
How do I verify my medical insurance coverage/benefits?
When you book a session, you will fill out an intake form that will send your insurance information to our office. If you aren't ready to book, email a picture of the front and back of your insurance card to firstname.lastname@example.org.